Additional services

Additional services - heat meters

Additional billing services

Entering new reduction coefficients provided by the Administrator into the database

Calculation of reduction coefficients based on the heat loss project provided by the Administrator

 

Calculation of reduction coefficients based on the construction documentation provided by the Administrator, without the heat loss project

Merging or splitting the building in the database

Repeating the billing for the building (reprint)

New billing based on the new rules or data provided by the Administrator

Making a copy of the document

Lump sum billing for the entire building

Grouping of users’ billing

Breaking down the readings per premises in the event of a change in the user

Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator

Changing the billing period

Billing excluding VAT

Billing analysis

Billing simulation

Trial billing in the form of a .pdf file

Trial billing in the form of a printed copy

Providing the building billings in the form of one .pdf file

Providing the building billings in the form of .pdf files separately for each user

Providing the readings in the form of a printed copy

Providing the monthly readings of the meters of the promises + the cost of an additional reading

Changing the graphic design according to the concept of the Administrator

Additional installation and maintenance services

Additional reading at the request of the Administrator – remote reading of the building

Additional reading at the request of the Administrator – in the entire building (visual reading) plus the cost of providing monthly readings

Additional/control reading of one meter at the request of the Administrator (visual reading) plus the cost of providing monthly readings

Reading a selected heat meter memory register – the entire building

Reading a selected heat meter memory register – one meter

Unjustified complaints

Cleaning the heat meter in the place of installation

Travel costs of the service technician over 20 km from the service point

Checking the operation of the heat meter at the place of installation

Removing the heat meter for the inspection or installation of the heat meter after the inspection

Supplementary installation works, additional installation – surcharge to the price specified in the Contract

Replacement of the heat meter after the warranty period – surcharge to the price specified in the Contract

Heat meter inspection

Additional services - allocators

Additional billing services

Entering new reduction coefficients provided by the Administrator into the database

Calculation of reduction coefficients based on the heat loss project provided by the Administrator

Calculation of reduction coefficients based on the construction documentation provided by the Administrator without the heat loss project

Merging or splitting the building (district heat substations) in the database

Repeating the billing for the building (reprint)

New billing according to the new rules or data provided by the Administrator

Making a copy of the document

Building lump sum billing

Grouping of users’ billing

Breaking down the readings per premises in the event of a change in the user

Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator

Changing the billing period

Billing excluding VAT

Billing analysis

Billing simulation

Forecast of individual prepayments for the next billing period

Trial billing in the form of a .pdf file

Trial billing in the form of a printed copy

Providing the building billings in the form of one .pdf file

Providing the building billings in the form of .pdf files separately for each user

Submitting readings of the allocators in the entire building

Submitting monthly readings of the metering instruments in the entire building

Submitting monthly readings of the metering instruments for a single premises

Information meeting with the building occupants (travel costs, see Section 8 below)

Changing the graphic design according to the concept of the Administrator

Including the instalment payment on the bill

Additional installation and maintenance services

Additional reading at the request of the Administrator – remote reading of the building

Additional reading in the premises at the request of the Administrator

Supplementary installation, additional installation, re-installation and replacement of the allocator. The price of the allocator given in the price list will be added to the given price of the service.

Reprogramming the allocator to 100 allocators

 

Reprogramming the allocator to 1000 allocators

Reprogramming the allocator to more than 1000 allocators

Unjustified complaints

Travel cost of the service technician over 20 km from the service point

Telmetric star cost allocator

Telmetric plus cost allocator

OPTRONIC cost allocator

STAR Data Hub

Custom mounting materials (overlays, pipe bands, extension kits)

Additional services - water meters

Additional billing services

Merging or splitting the building in the database

Repeating the billing for the building (reprint)

New billing according to the new rules or data provided by the Administrator

Making a copy of the document

Lump sum billing for the entire building

Billing for a group of users

Breaking down the readings per premises in the event of a change in the user

Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator

Changing the billing period

Billing excluding VAT

Billing analysis

Billing simulation

Trial billing in the form of a .pdf file

Trial billing in the form of a printed copy

Providing the building billings in the form of one .pdf file

Providing the building billings in the form of .pdf files separately for each user

Changing the graphic design according to the concept of the Administrator

Submitting monthly readings of the radio equipment

Additional reading services

Merging or splitting the building in the database

Making a copy of the document

Making a copy of the document

Breaking down the readings per flat in the event of a change in the user

Changing the reading period

Building water balance analysis

Providing the readings in the form of a printed copy

Submitting monthly readings of radio equipment for a given reading period

Additional installation and maintenance services

Additional reading at the request of the Administrator – remote reading of the building

Additional reading at the request of the Administrator – in the entire building (visual reading)

Additional/control reading of one meter at the request of the Administrator (visual reading) plus the cost of providing monthly readings

Supplementary installation, additional installation – surcharge to the price specified in the Contract

Unjustified complaints

Cleaning the water meter in the premises

Travel cost of the service technician over 20 km from the service point

Replacement of the water meter after the warranty period – surcharge to the price specified in the Contract

STAR Data Hub

Checking the operation of the water meter in the premises

Removal or installation of a water meter for inspection

Water meter inspection

Supplementary installation works, additional installation – surcharge to the price specified in the Contract

Replacement of the water meter after the warranty period – surcharge to the price specified in the Contract

Removal of a water meter for inspection or installation of the water meter after the inspection

Additional self-reading training for a client at your premises and installation of software in your hardware

Additional online self-reading training for a client

Software transfer to new online equipment

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