Additional services - heat meters
Additional billing services
Entering new reduction coefficients provided by the Administrator into the database
Calculation of reduction coefficients based on the heat loss project provided by the Administrator
Calculation of reduction coefficients based on the construction documentation provided by the Administrator, without the heat loss project
Merging or splitting the building in the database
Repeating the billing for the building (reprint)
New billing based on the new rules or data provided by the Administrator
Making a copy of the document
Lump sum billing for the entire building
Grouping of users’ billing
Breaking down the readings per premises in the event of a change in the user
Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator
Changing the billing period
Billing excluding VAT
Billing analysis
Billing simulation
Trial billing in the form of a .pdf file
Trial billing in the form of a printed copy
Providing the building billings in the form of one .pdf file
Providing the building billings in the form of .pdf files separately for each user
Providing the readings in the form of a printed copy
Providing the monthly readings of the meters of the promises + the cost of an additional reading
Changing the graphic design according to the concept of the Administrator
Additional installation and maintenance services
Additional reading at the request of the Administrator – remote reading of the building
Additional reading at the request of the Administrator – in the entire building (visual reading) plus the cost of providing monthly readings
Additional/control reading of one meter at the request of the Administrator (visual reading) plus the cost of providing monthly readings
Reading a selected heat meter memory register – the entire building
Reading a selected heat meter memory register – one meter
Unjustified complaints
Cleaning the heat meter in the place of installation
Travel costs of the service technician over 20 km from the service point
Checking the operation of the heat meter at the place of installation
Removing the heat meter for the inspection or installation of the heat meter after the inspection
Supplementary installation works, additional installation – surcharge to the price specified in the Contract
Replacement of the heat meter after the warranty period – surcharge to the price specified in the Contract
Heat meter inspection
Additional services - allocators
Additional billing services
Entering new reduction coefficients provided by the Administrator into the database
Calculation of reduction coefficients based on the heat loss project provided by the Administrator
Calculation of reduction coefficients based on the construction documentation provided by the Administrator without the heat loss project
Merging or splitting the building (district heat substations) in the database
Repeating the billing for the building (reprint)
New billing according to the new rules or data provided by the Administrator
Making a copy of the document
Building lump sum billing
Grouping of users’ billing
Breaking down the readings per premises in the event of a change in the user
Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator
Changing the billing period
Billing excluding VAT
Billing analysis
Billing simulation
Forecast of individual prepayments for the next billing period
Trial billing in the form of a .pdf file
Trial billing in the form of a printed copy
Providing the building billings in the form of one .pdf file
Providing the building billings in the form of .pdf files separately for each user
Submitting readings of the allocators in the entire building
Submitting monthly readings of the metering instruments in the entire building
Submitting monthly readings of the metering instruments for a single premises
Information meeting with the building occupants (travel costs, see Section 8 below)
Changing the graphic design according to the concept of the Administrator
Including the instalment payment on the bill
Additional installation and maintenance services
Additional reading at the request of the Administrator – remote reading of the building
Additional reading in the premises at the request of the Administrator
Supplementary installation, additional installation, re-installation and replacement of the allocator. The price of the allocator given in the price list will be added to the given price of the service.
Reprogramming the allocator to 100 allocators
Reprogramming the allocator to 1000 allocators
Reprogramming the allocator to more than 1000 allocators
Unjustified complaints
Travel cost of the service technician over 20 km from the service point
Telmetric star cost allocator
Telmetric plus cost allocator
OPTRONIC cost allocator
STAR Data Hub
Custom mounting materials (overlays, pipe bands, extension kits)
Additional services - water meters
Additional billing services
Merging or splitting the building in the database
Repeating the billing for the building (reprint)
New billing according to the new rules or data provided by the Administrator
Making a copy of the document
Lump sum billing for the entire building
Billing for a group of users
Breaking down the readings per premises in the event of a change in the user
Dividing the central heating costs according to the established algorithm based on the data provided by the Administrator
Changing the billing period
Billing excluding VAT
Billing analysis
Billing simulation
Trial billing in the form of a .pdf file
Trial billing in the form of a printed copy
Providing the building billings in the form of one .pdf file
Providing the building billings in the form of .pdf files separately for each user
Changing the graphic design according to the concept of the Administrator
Submitting monthly readings of the radio equipment
Additional reading services
Merging or splitting the building in the database
Making a copy of the document
Making a copy of the document
Breaking down the readings per flat in the event of a change in the user
Changing the reading period
Building water balance analysis
Providing the readings in the form of a printed copy
Submitting monthly readings of radio equipment for a given reading period
Additional installation and maintenance services
Additional reading at the request of the Administrator – remote reading of the building
Additional reading at the request of the Administrator – in the entire building (visual reading)
Additional/control reading of one meter at the request of the Administrator (visual reading) plus the cost of providing monthly readings
Supplementary installation, additional installation – surcharge to the price specified in the Contract
Unjustified complaints
Cleaning the water meter in the premises
Travel cost of the service technician over 20 km from the service point
Replacement of the water meter after the warranty period – surcharge to the price specified in the Contract
STAR Data Hub
Checking the operation of the water meter in the premises
Removal or installation of a water meter for inspection
Water meter inspection
Supplementary installation works, additional installation – surcharge to the price specified in the Contract
Replacement of the water meter after the warranty period – surcharge to the price specified in the Contract
Removal of a water meter for inspection or installation of the water meter after the inspection
Additional self-reading training for a client at your premises and installation of software in your hardware
Additional online self-reading training for a client
Software transfer to new online equipment
